1. Delivery Information

We offer free shipping to all orders delivered to a Singapore address. Orders will be processed within 1-3 business days upon order confirmation and standard delivery takes 3-7 days.  Please email us at roobybabysg@gmail.com for enquiries on expedited door to door shipping or international shipping. 


2. I'm unsure if the item I want is going to fit my baby. Can I get measurements?

You certainly can. Email us at roobybabysg@gmail.com and we will be more than happy to provide you with the measurements you need.

3. How will a Rooby bundle be delivered as a gift?

All our Rooby bundles come beautifully assembled in our custom box with a ribbon. You may include our complimentary gift card with your personal message to your order upon checkout. 

4. Can I change or amend my order once it has been placed?

Before your purchased bundle has been dispatched, we can cancel/change the colour or edit your shipping details. We aim for same day dispatch and cannot amend orders once they have been sent. Email us at roobybabysg@gmail.com for help.

5. Do you offer exchanges/refunds?

We certainly do, depending on the reason behind it. Just email us at roobybabysg@gmail.com and one of our team members will get in touch with you.